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Everyone's favourites!
Discover our most popular pieces, carefully chosen for their style and quality. Find your favourite among our trending bags.
Looks that turn heads
Always wanted a look that catches every eye? Discover our collections and find the pieces that will elevate your style in your own way. Don't miss your chance to shine!
Explore our collections
Discover our exclusive collections and find the perfect pieces for every moment. For a special occasion or every day, elevate your style with our varied selection.
Frequently asked questions
Orders and payment
1/ How do I place an order?
Select the items you want and add them to your cart.
Then open your cart to check your items and proceed to checkout, following the on-screen instructions.
You will receive a confirmation email once your order is confirmed.
2/ Which payment methods do you accept?
We accept credit cards (Visa, MasterCard, American Express), PayPal and Apple Pay.
All transactions are secured by the Stripe payment solution.
3/ How can I change or cancel my order?
If your order has not shipped yet, you can change or cancel it by contacting our customer service at contact@yumika.fr or by phone on +33 7 56 80 55 77.
Once shipped, it can no longer be changed or cancelled.
4/ Can I use several discount codes on one order?
No, only one discount code can be used per order.
Shipping
5/ What are the delivery times?
Delivery times vary depending on your location.
In general, orders with free shipping are delivered within 5 to 10 business days worldwide.
6/ How much is shipping?
Shipping is free worldwide.
7/ Do you ship internationally?
Yes, we ship worldwide.
Delivery times vary by destination.
8/ Can I track my order?
Yes. Once your order has shipped, you will receive a confirmation email with a tracking number and a link to follow your parcel in real time, or you can track it from your customer account.
Returns and refunds
9/ What is your return policy?
You have 30 days from the date you receive your item to return it.
Items must be unworn, unwashed and in their original packaging.
10/ How do I return an item?
Contact our customer service to start a return.
You will receive detailed instructions and a prepaid return label.
Drop the parcel off at the indicated collection point.
Returns are free.
11/ When will I receive my refund?
Refunds are usually processed within 5 to 7 business days of receiving your return.
You will receive an email notification once the refund has been made.
Refunds are made to the original payment method.
12/ Can I exchange an item?
We do not currently offer direct exchanges.
If you would like a different item, please return the original item for a refund and place a new order.
