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GABBI - Black / Leather
€105,00
What our customers say
Frequently asked questions
Orders and payment
1/ How do I place an order?
Select the items you want and add them to your cart.
Then open your cart to check your items and proceed to checkout, following the on-screen instructions.
You will receive a confirmation email once your order is confirmed.
2/ Which payment methods do you accept?
We accept credit cards (Visa, MasterCard, American Express), PayPal and Apple Pay.
All transactions are secured by the Stripe payment solution.
3/ How can I change or cancel my order?
If your order has not shipped yet, you can change or cancel it by contacting our customer service at contact@yumika.fr or by phone on +33 7 56 80 55 77.
Once shipped, it can no longer be changed or cancelled.
4/ Can I use several discount codes on one order?
No, only one discount code can be used per order.
Shipping
5/ What are the delivery times?
Delivery times vary depending on your location.
In general, orders with free shipping are delivered within 5 to 10 business days worldwide.
6/ How much is shipping?
Shipping is free worldwide.
7/ Do you ship internationally?
Yes, we ship worldwide.
Delivery times vary by destination.
8/ Can I track my order?
Yes. Once your order has shipped, you will receive a confirmation email with a tracking number and a link to follow your parcel in real time, or you can track it from your customer account.
Returns and refunds
9/ What is your return policy?
You have 30 days from the date you receive your item to return it.
Items must be unworn, unwashed and in their original packaging.
10/ How do I return an item?
Contact our customer service to start a return.
You will receive detailed instructions and a prepaid return label.
Drop the parcel off at the indicated collection point.
Returns are free.
11/ When will I receive my refund?
Refunds are usually processed within 5 to 7 business days of receiving your return.
You will receive an email notification once the refund has been made.
Refunds are made to the original payment method.
12/ Can I exchange an item?
We do not currently offer direct exchanges.
If you would like a different item, please return the original item for a refund and place a new order.